Social and Community Service Managers

What the work involves

• Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated.
• Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.
• Direct activities of professional and technical staff members and volunteers.
• Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.
• Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.
• Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.
• Research and analyze member or community needs to determine program directions and goals.

What to study

The fields of study the Department of Education links to this occupation, most widely taught first.

• Social WorkSee 621 colleges that teach it
• Community Organization and AdvocacySee 78 colleges that teach it
• Business Administration, Management and OperationsSee 1,587 colleges that teach it
• Business/Commerce, GeneralSee 487 colleges that teach it

Who it suits

O*NET scores every occupation on six interest dimensions. This one leans hardest on these three.

• Leading and persuading

• Helping and teaching

• Organised and precise

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