Tax Examiners and Collectors, and Revenue Agents

What the work involves

• Maintain records for each case, including contacts, telephone numbers, and actions taken.
• Confer with taxpayers or their representatives to discuss the issues, laws, and regulations involved in returns, and to resolve problems with returns.
• Contact taxpayers by mail or telephone to address discrepancies and to request supporting documentation.
• Send notices to taxpayers when accounts are delinquent.
• Notify taxpayers of any overpayment or underpayment, and either issue a refund or request further payment.
• Answer questions from taxpayers and assist them in completing tax forms.

What to study

The fields of study the Department of Education links to this occupation, most widely taught first.

• Accounting and Related ServicesSee 1,192 colleges that teach it
• TaxationSee 3 colleges that teach it

Who it suits

O*NET scores every occupation on six interest dimensions. This one leans hardest on these three.

• Organised and precise

• Leading and persuading

• Helping and teaching

Careers like this one

• Accountants and Auditors$83,680
• Financial Examiners$94,160
• Credit Analysts$83,510
• Tax Preparers$54,920
• Bookkeeping, Accounting, and Auditing Clerks$50,670
• Legal Secretaries and Administrative Assistants$55,570