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Eligibility Interviewers, Government Programs

Determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, social security, and public housing.

Median pay
$54,210

a year

Doing it now
162,800

across the country

By 2035
Up 1.6%

12,700 openings a year

Usually needs
High school diploma or equivalent

to get in

What the work involves

  • Answer applicants' questions about benefits and claim procedures.
  • Interview benefits recipients at specified intervals to certify their eligibility for continuing benefits.
  • Interpret and explain information such as eligibility requirements, application details, payment methods, and applicants' legal rights.
  • Initiate procedures to grant, modify, deny, or terminate assistance, or refer applicants to other agencies for assistance.
  • Compile, record, and evaluate personal and financial data to verify completeness and accuracy, and to determine eligibility status.
  • Interview and investigate applicants for public assistance to gather information pertinent to their applications.
  • Check with employers or other references to verify answers and obtain further information.

What to study

The fields of study the Department of Education links to this occupation, most widely taught first.

Who it suits

O*NET scores every occupation on six interest dimensions. This one leans hardest on these three.

  • Organised and precise

  • Helping and teaching

  • Leading and persuading

Answer 24 questions and see whether this is a fit for you

Careers like this one

Where this comes from: the description and the task list are O*NET, which the Department of Labor maintains. Pay, workforce size, outlook and the education normally needed are the Bureau of Labor Statistics Employment Projections programme, 2025 wages and 2025 to 2035 projections. Half of them earn more than $54,210 a year, which means half earn less, and what you would earn depends on where you work and how long you have been doing it. The fields of study come from the National Center for Education Statistics crosswalk.